Case Study: Harper Ltd.

Challenge:

Harper Ltd., (a company of the Global Elite group) a global security firm, found itself over staffed with many offices, but short on profits. “This problem needed a solution,” said Greg Keefer, President “Having worked with TSG-HR on several key employee projects, I wanted TSG-HR to help guide us through this difficult transition.” Harper needed to consolidate 12 locations, replace two C-level executives who were retiring, review the entire HR function (top to bottom), then bring all the new teams, Managers, Directors and Leadership together on a single strategic goal and objective. After meeting with a TSG-HR Group advisor, it was clear that TSG-HR was the right fit. “TSG-HR offers a vast range of support services and expertise the other firms do not offer,” he said. “Those who do, want to charge me half a million an year for the right to have them help us.”

Solution:

TSG-HR: (short list)

• Developed, implemented and oversaw the company wide due diligence strategic plan.
• Developed a human capital strategic plan (6 months, 1 - 5 year).
• Reviewed modified and implemented company wide company wide performance processes.
• Developed non-biased evaluation processes.
• Developed company wide transition processes.
• Oversaw the four-stage transition for the regional offices to the main campus process.
• Developed and implemented the eco-employee plan.
• Assisted in the location of the main campus and navigated of the lease.

Keefer finds that with TSG-HR as his HR functional support, he is better able to equip his staff to meet the challenges they face on a daily basis. “It is nice to see people smiling and laughing again.

To date:

TSG-HR achieved:

• Company restructuring concluded four moths ahead of schedule and 2.4 million below budget.
• Productivity is up 53%.
• Turnover down 41%.
• Sales have tripled against same time last year.
• TSG is Harper’s ethics and governmental compliance support provider.
• HR functional operational costs have gone down 189%.
• TSG has saved Harper Ltd. over $3.4 million in bottom line dollars.
• TSG was named Harper Ltd’s HR support provider for an annul savings of $345,000.00.

“With TSG-HR I am a partner, not just another customer.”

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